FAQ's
Frequently Asked Questions (FAQ)
1. What are your shipping options and delivery timeframes?
We offer standard shipping within the United States, with an estimated delivery time of 5-15 business days. Expedited shipping options are also available at checkout for faster delivery.
2. Do you ship internationally?
Yes, we offer international shipping to select countries. Please check our shipping policy for a list of eligible countries and applicable shipping fees.
3. What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, in their original condition, and with all tags attached. Please refer to our Returns & Exchanges page for detailed instructions on how to initiate a return or exchange.
4. How do I determine my size?
We provide a comprehensive size chart on each product page to help you find the perfect fit. Simply refer to the measurements and guidelines provided to select the appropriate size. If you have any further questions or need assistance, please contact our customer support team.
5. What payment methods do you accept?
We accept major credit cards, such as Visa, Mastercard, American Express, and Discover. We also offer payment options through PayPal and other secure payment gateways for your convenience.
6. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your package on our website or the shipping carrier's website.
7. Can I cancel or modify my order?
We strive to process orders quickly; however, if you need to cancel or modify your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.
8. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk pricing for businesses and organizations. Please reach out to our wholesale team at aktiivuswear@gmail.com for more information and to discuss your specific requirements.
9. How can I contact your customer support team?
You can reach our customer support team via email at aktiivuswear@gmail.com, through our live chat feature on our website during business hours, We're here to assist you with any questions or concerns you may have.
Thanks Team Aktivuswear
1. What are your shipping options and delivery timeframes?
We offer standard shipping within the United States, with an estimated delivery time of 5-15 business days. Expedited shipping options are also available at checkout for faster delivery.
2. Do you ship internationally?
Yes, we offer international shipping to select countries. Please check our shipping policy for a list of eligible countries and applicable shipping fees.
3. What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, in their original condition, and with all tags attached. Please refer to our Returns & Exchanges page for detailed instructions on how to initiate a return or exchange.
4. How do I determine my size?
We provide a comprehensive size chart on each product page to help you find the perfect fit. Simply refer to the measurements and guidelines provided to select the appropriate size. If you have any further questions or need assistance, please contact our customer support team.
5. What payment methods do you accept?
We accept major credit cards, such as Visa, Mastercard, American Express, and Discover. We also offer payment options through PayPal and other secure payment gateways for your convenience.
6. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your package on our website or the shipping carrier's website.
7. Can I cancel or modify my order?
We strive to process orders quickly; however, if you need to cancel or modify your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.
8. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk pricing for businesses and organizations. Please reach out to our wholesale team at aktiivuswear@gmail.com for more information and to discuss your specific requirements.
9. How can I contact your customer support team?
You can reach our customer support team via email at aktiivuswear@gmail.com, through our live chat feature on our website during business hours, We're here to assist you with any questions or concerns you may have.
Thanks Team Aktivuswear